Faq of Hotel Panorama in Escaldes. Official Website.

Hotel Panorama is an ideal choice for families looking for a hotel with a spa in Andorra, spacious rooms, and a location close to the shopping area and Caldea. The hotel combines wellness, leisure, and comfort for both family getaways and couples’ trips.

Yes. The hotel is located in a privileged spot in the center of Andorra la Vella, with direct access to shops, restaurants, and leisure areas.
It also features a very convenient pedestrian exit for guests, allowing them to reach the Carlemany–Meritxell axis—one of the country’s main shopping areas—almost immediately on foot.

Yes. Europe’s largest thermal leisure center, Caldea, is just a few minutes’ walk from the hotel, making it easy to combine relaxation, shopping, and activities in Andorra.

Yes. The hotel offers a 24‑hour front desk, available at any time of day or night during your stay in Andorra.

Yes. Hotel Panorama offers a free luggage storage service, available both before check‑in and after check‑out, so you can make the most of your stay in Andorra without worrying about your bags.

Yes. The hotel offers adaptable rooms for meetings, celebrations, and events—whether family, social, or corporate—with different setups depending on the occasion.

Our hotel hosts private events such as family celebrations, birthdays, communions, corporate meetings or special dinners, always upon prior request.

Yes. All guests at Hotel Panorama enjoy free access to the spa and wellness area, featuring a heated pool,hydromassage bathtub, sauna, and gym.

The spa is open every day with family hours from 9:00 a.m. to 8:00 p.m. From 8:00 p.m. to 9:00 p.m., access is reserved for adults only.
Please note that from November 16th to 20th, 2026 (both days included), we will be carrying out maintenance work in our spa area, and the pool and jacuzzi will not be operational.

No booking is required. Spa access is included for hotel guests, subject to capacity.

Swimwear and flip‑flops are mandatory to access the spa area.

The pool and whirlpool bathtub in the spa area will be closed for maintenance from November 16th to 20th, 2026 (both days included). The rest of the spa facilities will remain operational during those dates.

Yes. Hotel Panorama offers rooms that can accommodate up to five people, ideal for families, groups, and stays with children.

You can indicate your preference for a double bed when booking standard or view rooms. This request is subject to availability.
In the Junior Suites, the double bed is always guaranteed.

Yes. The hotel offers four Junior Suites with a hydromassage bathtub, perfect for romantic getaways in Andorra. They also include access to the hotel spa and open views of the mountains and the city.

Yes. The hotel offers a private covered parking area for guests, ideal for those visiting Andorra by car or motorbike. It is a paid service and subject to availability.

The hotel’s covered parking costs €17 per day for cars and €8.50 per day for motorbikes. The service is subject to availability and can be requested during check‑in.

It is not possible to reserve a space in advance. Parking spots are limited and assigned upon arrival, subject to availability. Paid service.

Yes. Hotel Panorama provides a complimentary valet parking service upon request.

Yes. Guests travelling by motorbike can also use the hotel’s parking, subject to availability. Paid service.

The maximum permitted height in the hotel’s parking area is 2 metres.

For comfort and safety reasons, bicycles are not allowed in the rooms. The hotel offers a monitored Bike Corner with exclusive access, individual locks, tools, and a cleaning area.

Pets are not currently allowed in the hotel.

Yes. The hotel restaurant offers a varied buffet and provides adapted options for coeliacs and guests with other intolerances or dietary needs. To ensure the best possible service, we appreciate being informed in advance or upon arrival.

No. Drinks are not included with lunch or dinner unless specifically stated in the booking. Filtered water is included during restaurant service; any other drink is not included.

The Hotel Panorama restaurant serves breakfast from 7:15 am to 10:30 am, lunch from 12:30 pm to 3:00 pm, and dinner from 8:00 pm to 10:30 pm.

Yes, always upon prior request and subject to service availability.

If you arrive late at the hotel, we recommend informing reception in advance so we can offer you the best possible alternative and ensure you don’t miss your dinner service.

If you need to leave before the usual breakfast hours, please inform reception in advance and we will prepare a takeaway picnic‑style breakfast adapted to your schedule.

Andorra offers family‑friendly activities both in winter and summer: shopping, nature, hiking, skiing, cycling, and leisure centres such as Caldea. Thanks to its location, Hotel Panorama is an excellent starting point for discovering Andorra with the family at any time of the year.